*For hourly-rated and day-rated services I require a non-refundable deposit at the time of booking. If you need to cancel your booking less than 3 weeks from the day of service, your deposit will not be refunded. I understand that unforeseen circumstances may arise, but as I reserve my time exclusively for bookings, I kindly ask for your understanding of my cancellation policy. If you cancel with more than 3 weeks' notice, I will be happy to refund your deposit.* Act of God & Severe Weather Policy
At Rides With TJ, the safety of our passengers and drivers is our top priority. We reserve the right to cancel or reschedule any booking if severe weather or hazardous road conditions make it unsafe to operate our Mercedes Sprinter van. This includes, but is not limited to, severe storms, flooding, tornado warnings, ice, snow, or high winds.
No Refund Policy:
In the event that an Estate Tour, Wine Tour, or Distillery Tour is canceled due to an Act of God or severe weather conditions beyond our control, no refunds will be issued. However, we will work closely with you to offer a rescheduled date based on availability.
We appreciate your understanding that these decisions are made strictly for the safety of everyone involved. By booking with Rides With TJ, you acknowledge and accept this policy.
For any questions or to discuss rescheduling, please contact us directly at [615-358-8345 or email at Rideswithtj@gmail.com
*Tours, Off-Hours, and 10+ Mile Rides Must Be Booked 24 Hours in Advance*
*Rides May Be Canceled Due To Unsafe Driving Conditions*
*Offensive Language or Dangerous Behavior Will Cause Termination and Cancelation of Services*
*All Local and Federal Laws must be obeyed, specifically those regarding Child Restraints*
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